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  Shipping  
 

Delivery Methods
We offer two main delivery methods namely Islandwide and Worldwide delivery.

Islandwide Delivery Delivery within 3 working days (not including Saturday and Sunday) upon confirmation of orders.

Small Packages: (Not more than 10kg or maximum size of 40 x 25 x 20 cm). For any item which exceeds the maximum size, the next tier (>10kg & <20kg) rate will apply.

Weight

Parcel

(Kilo)

(3 working days)

Up to 3 kg

$4.00

4 kg

$5.50

5 kg

$7.00

6 kg

$8.50

7 kg

$10.00

8 kg

$11.50

9 kg

$13.00

10 kg

$14.50

Large Packages: (More than 10kg or exceed size of 40 x 25 x 20 cm) - Van Service

Weight

Parcel

(Kilo)

(3 working days)

> 10 kg, < 20 kg

$16.00

>20 kg, < 30 kg

$25.00

Additional kg
Above 30 kg

$1.00

Worldwide deliveryDownload PDF for detailed information

 
  Regulations  
 

The custom authorities require documents and duties for all destinations. We are not responsible for the price gap that can occur facing regulations. You can check the price of the products on the rest of the world portal where you can find duty free prices.

 
     
 

Return & Refund Policy

 
 

After your order has been submitted and you receive an email Receipt, the sale is non-exchangeable and non-refundable except in the following circumstances: damaged, incorrect or extra item/s. Please drop G12Asia email sales@g12asia.com stating the returned item/s and your Order Number. Please return the item/s in their original condition within 30 days to G12Asia office, together with a hardcopy of your Order Form. Upon receiving the item/s, G12Asia will issue you a full refund on the item.

 
     
  Stock Availability and Pre/Bulk Order  
  All items are subjected to stock availability. Even as our system is created to avoid no stock availability, we are not responsible for the unavailability of stocks. Please fill in the Pre-Order Form to place an order.  
     
 

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